Terms of service
These Terms & Conditions apply to purchases made through TidyWorks at tidyworks.store. TidyWorks is operated by Northshelf Limited, New Zealand.
Orders and acceptance
By placing an order, you confirm that the information you provide is accurate and that you are authorised to use the payment method supplied. We reserve the right to cancel or refuse an order where there is an obvious pricing error, suspected fraud, product unavailability or another reasonable fulfilment issue.
Prices and payment
Prices are displayed in the currency applicable to your selected market. Payment must be completed through the payment methods available at checkout.
Product information
We aim to describe and display products accurately. Small differences in colour, dimensions or appearance may occur due to manufacturing variations, photography or screen settings.
Availability
Products are supplied through third-party fulfilment partners. Availability can change without notice. If an ordered product becomes unavailable, we may offer a replacement, cancel the affected item or provide a refund.
Shipping
We currently ship to New Zealand, Australia and the United States. Shipping times are estimates and may be affected by carriers, customs, weather or other circumstances outside our control. Please refer to our Shipping Policy for further information.
Returns and refunds
Returns, replacements and refunds are handled according to our Refund & Returns Policy. Customers should contact us before returning any product.
Damaged, incorrect or missing items
Please contact us at support@tidyworks.store with your order number and relevant photos or information. We will assess the issue and arrange an appropriate resolution where applicable.
Intellectual property
The TidyWorks name, branding, website content and original materials may not be copied, reproduced or used commercially without permission.
Website use
You must not misuse our website, attempt unauthorised access, introduce malicious software, interfere with site operation or use the site for unlawful purposes.
Limitation of liability
To the extent permitted by law, TidyWorks and Northshelf Limited will not be responsible for indirect or consequential loss arising from use of our website or products.
Nothing in these Terms & Conditions limits any rights you may have under applicable consumer protection laws that cannot legally be excluded.
Changes to these terms
We may update these Terms & Conditions from time to time. The version published on our website at the time of your purchase will apply to that order.
Contact
For questions about these terms or an order, contact:
TidyWorks
Operated by Northshelf Limited
New Zealand