Shipping policy

TidyWorks currently ships to New Zealand, Australia and the United States.

Shipping cost
We offer free standard shipping on all orders to our supported destinations.

Processing and delivery
Orders are processed and fulfilled by our international fulfilment partners. Delivery times vary depending on the product, destination and carrier.

As a general guide, most orders are expected to arrive within approximately 7–20 business days after the order has been processed and dispatched. Some orders may arrive sooner, while occasional carrier, customs or seasonal delays can occur.

Multiple-item orders
Products may be fulfilled by different suppliers or warehouses. If you order more than one item, your order may arrive in separate packages at different times at no additional shipping cost.

Tracking
Where tracking is available, tracking details will be provided after your order has been dispatched. Tracking information may take a few days to become active.

Address accuracy
Please check your delivery address carefully before submitting your order. If you notice an error, contact us at support@tidyworks.store as soon as possible. Once an order has been processed or dispatched, we may not be able to change the delivery address.

Delayed or missing orders
If your order has not arrived within the expected delivery period, contact support@tidyworks.store with your order number and we will investigate the shipment.

TidyWorks is operated by Northshelf Limited, New Zealand.